SoulSteps Privacy Policy
Effective Date: January 25, 2025
SoulsStep (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the SoulsStep app (“App”). By using the App, you agree to the practices outlined in this Privacy Policy.
- Information We Collect
We do not collect personal information such as your name, address, or phone number. The only information we store is the data you enter into the app, and it is stored locally on your device. We do not ask for or store your email address or other credentials for authentication or synchronization purposes.
- Data You Provide
When using SoulsStep, you can make use of the following features:
- Self-Reflection Mode: Answer pre-set questions to guide your personal development.
- “90 on 90” Challenge: Track your progress through tasks and milestones.
- Reading Materials: View and interact with group reading content, marking it as complete.
- Personal Inventory Mode: Available through a paid subscription, this feature offers an in-depth self-reflection experience for personal growth.
- Data Synchronization and Storage
All your data is stored locally on your device using UserDefaults. There is no external synchronization with servers or cloud storage.
- Data Deletion and Control
You have full control over your data:
- Sign Out: If you sign out, all local data (stored on your device) will be deleted. However, your email address will be retained if you log in again.
- Delete Account: If you delete your account, all local data (including your email and data from self-reflection, challenges, and group readings) will be permanently erased from your device. This action cannot be undone.
- Data Sharing and Third-Party Services
We do not share your personal data (such as your email address or data related to self-reflection and challenges) with third parties. The only third-party service we use is for authentication:
- Authentication: We use standard authentication practices to manage your account but do not rely on third-party services like Firebase.
- Data Retention
We retain your personal data only for as long as necessary to provide you with the app’s services and as required for legal and business purposes. If you choose to delete your account, all personal data will be permanently deleted.
- Security
We take the security of your data seriously and have implemented technical and organizational measures to protect it from unauthorized access, alteration, or disclosure:
- Authentication: We use standard authentication processes to ensure account security.
- Encryption: While data is stored locally on your device, sensitive information like email addresses is managed securely.
- Your Rights
As a user, you have the following rights regarding your data:
- Access: You can access the data you’ve entered in the app (such as your progress in self-reflection and challenges) at any time.
- Deletion: You can delete your account and all associated data from the app as described above.
If you have any questions or concerns about how we process your personal data or wish to exercise your rights, please contact us at the email provided below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” at the top of this page and notify you through in-app notifications or other appropriate communication channels. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your data.
- Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: bigbublik@icloud.com
SoulSteps Support
Welcome to the SoulsStep support page — your app for personal growth and self-reflection. We are here to help with any questions or issues you may have. Below you will find details on how to get help and leave feedback.
- Contact Us
If you experience any issues or have questions about using the app, you can reach out to us via email:
Support Email: bigbublik@icloud.com
We strive to respond to all inquiries within 24-48 hours.
- Frequently Asked Questions (FAQ)
Q: How do I start using SoulsStep?
A:
Open the app and start using the available features.
You can begin with the “90 on 90” Challenge, track your progress with the clean time counter, enjoy the community animated experience, and read the materials for group meetings.
The “Personal Inventory Mode” is available through a paid subscription, offering an in-depth self-reflection experience.
All your data is stored locally on your device, ensuring privacy and security.
Q: What happens if I delete the app?
A:
When you delete the app, all local data (including self-reflection answers, challenge progress, and group reading interactions) will be permanently deleted from your device. This action cannot be undone.
Q: How is my data stored?
A:
All your data is stored locally on your device using UserDefaults. We do not collect or store personal information, and any data you enter (such as answers or progress) remains only on your device.
Q: How do I reset my progress or data?
A:
You can reset all your data by:
Uninstalling and reinstalling the app (this will remove all local data from your device).
Deleting all data via the app settings (this will permanently erase all data from your device).
- Troubleshooting
Common Issues
Issue: My progress is not saving or updating.
Solution: Since all data is stored locally, ensure your device has enough storage. If the app isn’t saving progress, try restarting or reinstalling it.
Issue: The app crashes or freezes.
Solution: Ensure you are using the latest version of the app. If the issue persists, please contact us with details about the problem, including any error messages or patterns you’ve noticed.
- Privacy and Security
We are committed to protecting your privacy. For more details on how we handle your data, please review our Privacy Policy.
Thank you for using SoulsStep! We are here to help you achieve your personal development goals.